Client Services Director

The Client Services Director, Healthcare, is a dynamic sales leader capable of closing new outsourcing opportunities and managing existing accounts.

The successful candidate will manage all aspects of the sales process from lead identification through qualification, objection handling and closing. We are looking for a high-achieving sales professional to help the company meet its ambitious customer acquisition and revenue growth objectives.

This individual needs to be able to function in a team environment with multiple internal constituencies, abstract and fluid environments, and simultaneous deadlines. The position requires a substantial understanding of the consultative sales process and must be able to lead executive-level decision-makers through the sales process from the qualification stage through contract closing.

Prior experience in sales of Healthcare Revenue Cycle Management Provider or Payer services, and/or Business Process Outsourced (BPO)/Business Process Management (BPM) services is required. Experience in sales of related services is preferred.

Major Responsibilities/Activities:

Duties include, but are not limited to:

• Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base for RCM and Healthcare services.
• Define, plan, and implement sales strategies for new opportunities in RCM.
• Consult with clients to understand their business needs and objectives.
• Build and maintain strong, long-lasting customer relationships by providing thought leadership.
• Work from a home-based office, traveling up to 50% of the time

Minimum Requirements:

• Minimum 7+ for mid-level and 10+ years for senior-level, experience in Business Process Outsourcing / Business Process Management Direct Sales/ Account Management experience a must.
• Experience selling consultatively
• Bachelor’s degree required; MBA preferred
• Experience selling into the healthcare market
• Ability to effectively lead with C-Level executives
• Excellent communication skills

Travel Requirements:

• 50% of the time - This is a home office-based position.

Preferred Geographical location:

• Near a major airport for travel, but not required.