Job Opening For Processor / Senior Processor (Documentation) - Freight Forwarding - Operations (US Process)

Designation: Processor / Senior Processor
Employment Mode: Full time
Work location: Salem / Chennai
Shift Timing: Night shift (US Shift)


Roles and Responsibilities:

  • Replying to Emails/ Skype messages received from client file managers within a time frame of 15 min.
  • As a part of the EXPORT DOCS TEAM, running a daily cutoff report from client logistic system and sending emails to shipper of record and file manager to push for docs to submit.
  • Making sure that all docs which were forwarded by clients in USA contains the message for EXPORT DOCS for processing the file.
  • Supplying all PRE-ALERTS to overseas agents for further processing and on carriage.
  • As a part of the EXPORT DOCS team, checking the internal notes given in booking.
  • Entering all the documents which are received in between 8:30Am to 4:30 Pm (EST) on the same day whereas processing docs received after 4:30 pm next working day on priority basis.
  • Submitting AES on and SI to carrier in timely manner
  • Verifying that all proof received from carrier is correct per DUMMY or correction prior to ETD to avoid correction fees.
  • Submitting SI to carrier prior to doc cut even if there is no container number as DUMMY then correcting it with SI re submit to carrier.
  • Receiving final approval from customer if BL ok or not and if corrections needed later, charging a fee.
  • Managing daily email replies and comments either to customer directly or client file managers.

Contact Information

Sreenidhi - 97510 09008

Vee Technologies’ Assessment Partner

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Disclaimer - Vee Technologies Pvt. Ltd. is an equal opportunity employer and will not discriminate based on race, color, religion (creed), gender identity, gender expression, age, disability, marital status, sexual orientation; in any of its activities or operations. Selection is purely based on merit and the candidate's ability to perform the expected duties.