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Technical Support - E Governance

E-Governanace Job Openings

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Job Opening For Technical Support - E Governance

About us:

Vee Technologies is a leading consulting and professional services firm that delivers innovative, technology-driven solutions to our clients. With headquarters in New York and Bangalore, we serve as a trusted partner to businesses and organizations worldwide, from Fortune 500 companies to mid-sized enterprises. Our solutions empower businesses of all sizes to achieve exceptional results, helping organizations across various industries reduce costs, create value, and accomplish their most critical business goals with greater speed and efficiency.

Mission: To Globalize Success and Enhance Lives
Vision: To lead the global services industry through technology, innovation, and education.

To learn more about us, visit: www.veetechnologies.com.
To explore our group entities, visit: www.thesonagroup.com.


Qualification:

  • Good Communication Skills (Tamil, English & other Languages (Kannada or Hindi Preferred) and willing to travel anywhere in India as per the Project requirements.
  • Good Operations & Customer Service Skills
  • Excellent Team & Vendor Management Skills
  • Good Interpersonal Skills
  • Good in building the relationship with the client & stakeholders
  • Ability to work independently and collaboratively
  • Good Presentation Skills (Excel and Power Point)

Role:

  • Location: Salem, Chennai.
  • Experience: 1+ Years.
  • Education Qualification: Any Degree (Diploma Candidates are not eligible).

 

  • Understanding SLA and executing the operations as per the client requirements.
  • Coordinating with the Vendor Team to deploy all the Aadhaar Enrolment Centres.
  • Ensure Smooth Functioning of Aadhaar Enrolment Centres and bring targeted output.
  • Handling the escalations from the branches and resolve the issues on immediate basis.
  • Train the Operators time to time as per the UIDAI guidelines.
  • Ensure the Quality of the Service Provided to the Customers and ensure proper training has been given to the Operators.
  • Monitoring each branch Performance and Enrolment Quality as per the UIDAI Policy.
  • Proactively plan the activities to get best outcomes in the production002E.
  • Conducting Surprise audit to meet the compliance.
  • Ensure No fraudulent activities happen at Aadhaar Enrolment Centres.
  • Resolving Technical related issues within the timeframe and ensuring there is no downtime during the working hours.
  • All the activities must be documented properly with relevant evidence.
  • MIS Preparation and Submission to the client on daily basis.
  • Actively participates on the Weekly meetings and present the progress to the Management.
  • Taking initiatives to improve the process and suggest new thoughts to the Management.
  • Analysis the Competitors Market status and Potential Areas for improvement.
Apply

Contact Information

Selvendran - 87544 61591

selvendran.v@veetechnologies.com

Manoj Kumar S - 95666 57816

manojkumar.sin@veetechnologies.com

Vishal - 9944621529

vishal.v@veetechnologies.com

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Disclaimer - Vee Technologies Pvt. Ltd. is an equal opportunity employer and will not discriminate based on race, color, religion (creed), gender identity, gender expression, age, disability, marital status, sexual orientation; in any of its activities or operations. Selection is purely based on merit and the candidate's ability to perform the expected duties.