About us

Vee Technologies provides specialized logistics services that help transportation and logistics organizations improve operational efficiency, accuracy, and visibility across their supply chain. Our solutions are designed to support high-volume, time-critical logistics operations through technology-enabled processes and domain expertise.

Our logistics services cover shipment tracking, freight audit and payment, documentation support, data management, analytics, and back-office operations. By leveraging automation, analytics, and standardized workflows, we help clients reduce operational costs, improve turnaround times, and enhance decision-making.

With scalable delivery models and experienced teams, Vee Technologies supports logistics providers in managing complex operations while maintaining compliance, reliability, and service quality across global supply networks.

Role

The Accounts Receivable (AR) Associate works from Dream Big Transportation’s Business Process Offshore Centre (BPOC) and supports the Toronto Finance & Operations teams in real time. The role requires strong accounting discipline, exceptional communication skills, and advanced proficiency in QuickBooks and daily TMS reconciliations. The AR Associate ensures accurate invoices, timely collections, and proactive credit monitoring to maintain strong cash flow health.

Dream Big Transportation – Business Process Offshore Centre (BPOC).

Offshore Position | Full-Time | Toronto EST (9:00 AM – 6:00 PM), 5 days a week Requirement: 1 position.

Mandatory Requirements:

• 2–3 years Accounts Receivable experience in a transportation/logistics or ERP/SaaS-based environment.

• High proficiency in QuickBooks – invoicing, customer account management, payment application, ageing, and reporting.

• Strong ability to conduct daily reconciliations between QuickBooks and the TMS (dispatch → billing → receivables).

• Strong Excel skills (VLOOKUP, pivot tables, filters, data matching).

• Excellent verbal and written English communication.

• Must work full Toronto EST hours 9 AM to 6 PM.

• You must work on-site from the Offshore Back Office Centre (not remote).

Key Responsibilities:

• Invoicing & Documentation (QuickBooks + TMS)
  • Generate all customer invoices in QuickBooks, using the TMS billing data as the primary source.
  • Validate supporting documents (PODs, BOLs, lumper receipts, rate confirmations) before invoicin.
  • Submit invoices via email or customer billing portals as required.
  • Ensure invoice formats, numbering, and attachments follow audit-compliant standards.
  • Ensure accuracy of currency in a multi-currency (CAD & USD) environment.
  • Ensure quarterly customer statement reconciliations to validate the accuracy of the company’s Account Receivables and collection plan.

• Daily Reconciliation with TMS (Critical Requirement)
  • Perform daily reconciliation between QuickBooks A/R and the TMS to ensure accuracy and completeness.
  • Confirm that all completed loads are invoiced and no billing backlog exists.
  • Identify missing documents or discrepancies and escalate to the Toronto Finance/Operations Team.
  • Maintain a daily log of reconciliation exceptions until resolved.

• Weekly Cash Inflow Projections
  • Provide projections of the collections expected in the forthcoming week as per due Invoices and customer anticipations through follow up communications.
  • Map these projections vs the actual collections of the week and comment on shortfalls.
  • Carry forward shortalls and provide observations as to their collection schedules.

• Collections – Email & Call Follow-ups
  • Send structured reminder emails (pre-due, due-date, overdue).
  • Make polite and professional calls to customer AP departments.
  • Track payment promises and follows through to ensure timely receipt.
  • Maintain the Collections Tracker with real-time updates.

• Weekly AR Ageing Statement (QuickBooks)
  • Prepare a Weekly Ageing AR Report directly from QuickBooks.
  • Highlight overdue accounts, late payers, and accounts with increasing exposure.
  • Present commentary and recommendations for escalation to Management.

• Credit Limit Monitoring
  • Review customer credit limits daily as maintained in QuickBooks.
  • Flag any customer nearing 80–90% of their limit to Operations, Senior Dispatch, and Management.
  • Request “Credit Hold” where necessary to prevent overexposure.

• Payment Behaviour & Risk Flagging
  • Identify customers who show poor payment behaviour or inconsistent patterns.
  • Track disputes, delays, and broken commitments.
  • Prepare weekly Payment Behaviour insights for Management.

• Revenue Trend & Billing Health Monitoring
  • Track weekly billing per customer using TMS + QuickBooks data.
  • Flag sudden drops in revenue or load volume.
  • Notify Customer Service, Senior Dispatch, and Sales for client engagement and recovery.

Technical Skills Required:

• Expert knowledge of QuickBooks (mandatory).

• Strong reconciliation skills for daily TMS-to-QB alignment.

• Proficiency in Excel, Outlook, and document workflows.

• Understanding transportation billing components (accessorials, FSC, detention, etc.) is an asset.

Personal Attributes:

• Extremely detail-oriented with strong accuracy in reconciliation and invoicing.

• Strong follow-up discipline without aggression.

• Excellent written English for professional email communication.

• Organized, reliable, and accountable with ability to manage multiple accounts.

• Calm under pressure with a solution-driven mindset.

Additional Notes:

• This is a Toronto EST–aligned offshore position.

• Work is performed on-site at the Business Process Offshore Centre.

• Full training is provided on TMS workflows, operations, and accounting SOPs.

• Strict adherence to confidentiality and data security standards is mandatory.